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Job Description Support Analyst


Exciting Opportunity for Ambitious Programmer/Developer – Recent Graduates Welcome!

Fortesium is a dynamic and fast-paced company that thrives on developing and supporting cutting-edge software solutions for the regulation and registration sectors. Our company’s rapid growth has opened up exciting new avenues, and we are on the lookout for passionate individuals to join our close-knit team on a full-time basis.

Located in the heart of London, the chosen candidate will become an integral part of the leading regulation software technology firm in the UK. With ambitious plans to expand our platform and clientele in the coming four years, we are committed to rewarding the team responsible for this achievement through a substantial Option Scheme. By collaborating closely with a team of highly skilled professionals, you will have the opportunity to craft innovative features for our software platform that will shape the future.

Starting your journey within our Support Team, you’ll step into the role of the initial point of contact for resolving client issues. Comprehensive training will empower you to excel on the frontlines, mastering client interactions, efficient support desk operations, and issue prioritisation. You will also delve into a deep understanding of our software, becoming proficient in the systems you’ll be supporting, all while seamlessly transitioning into a valued member of the development team.

The ideal candidate will possess a strong foundation in programming and familiarity with SQL, coupled with adept problem-solving and networking skills. However, what truly sets you apart is your unwavering ambition to learn, grow, and pivot into programming within a dedicated development team, particularly experienced in .Net.

Your excellent communication, presentation, problem-solving, and teamwork abilities will shine, enabling effective collaboration with individuals from diverse backgrounds and various organisational levels. An inherent passion for technology, both within and outside of the workplace, characterises you, and you’ll have ample opportunities to cultivate proficiency in cutting-edge technologies.

This opening arises as two members of our current support team progress into development roles, mirroring the trajectory we envision for this position. Consequently, we believe this role would be an excellent match for recent or upcoming graduates who share our vision.

To explore this exciting opportunity further, reach out to us at