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Fitness to Practice Portal / Case Management
Easy to use.
Low Code.

Fitness to Practice.
Cutting-edge Regulation.

The newest jewel in our crown, our FTP Product simply addresses the key area that regulators worry-about the most. Capturing, triaging, assessing and closing-out FTP Concerns and Cases is the single biggest cost almost all regulators suffer with and also the most variable. This coupled with the potential seriousness of impact on the public made it an area of regulation that we simply had to support regulators in addressing.

It took two years of development and discussions with many of our regulatory partners and beyond, to deliver one of our most comprehensive, most customisable and most innovative products to date; but now we have a product that will automatically manage a Concern/Case from initiation through to resolution adding value every step of the way. It is an extremely powerful piece of software, with self-service and automation of so many of the processes, triage and risk assessments, managing administration and adjudication with bundling parallel case processing, collating and presenting results. Whilst compiling and maintaining a fully auditable history of all submissions, communications and decisions our FTP product is the off the shelf customisable solution to take your processes to the next level.

FTP is often the most significant drag on a regulator's financial resources. Also, it is often an area of relative poor performance and more often than not, a purely reactive process. Our FTP Portal is a game-changer. With early triage and risk analysis, to fully automated and customisable assessment processes, and historic data analysis moving interventions upstream saving significant time and money.




FTP Portal
Key Features

Regulators spend on average 60-90% of yearly income on FTP Cases/Concerns. Even triaging a concern can – cost thousands of pounds; and this expenditure is the most variable in any regulator’s budget Finding ways to reduce this cost is fundamental to all regulators and the FTP Portal is our solution to delivering this.

The FTP Portal is phenomenally comprehensive and customisable, with portals for admin, users and third-parties, driven by external capture forms: automated triage and risk analysis processes, reducing early analysis costs. With bundling, parallel & health investigations, customisable adjudication processes, dynamic dashboarding it is a game-changer for any regulator.

Key Technical Specifications.


Built on the high-performance NServiceBus architecture, our platform ensures message processing that is thousands of times faster than competitors. It seamlessly integrates with leading systems, including SQL Server, Dynamics 365/CRM and legacy systems.


Choose secure hosting in Azure, either managed by us or by you, with a guarantee that no personal data is stored on our servers.


Effortlessly integrate with popular communication services like SendGrid, Mail Chimp, Eventbrite, and others.


Our in-house customer support operates during full business hours, following ITIL (Information Technology Infrastructure Library) standards. Out-of-hours support is available upon request.


Easily integrate with a range of payment providers, including Sage, Credit & Debit Cards, GoCardless, Barclaycard, Opayo, Direct Debits, and more.


Leverage the power of our fully automated identity checking service, powered by Onfido.


Public websites are built in Umbraco and supported by our specialist team.


Perform data analysis and reporting with seamless integration to Power BI. Our products also feature in-house analytics capabilities.


All our systems are built using our proprietary form builder, providing flexibility and customisation.


Our products are completely device-agnostic and achieve Accessibility Compliance (AA) standards.


Our products utilise the low-code platform CMMN, enabling simplified and rapid implementation of workflow changes based on case handling.


Rest assured with our comprehensive security measures. We are proud recipients of the Cyber Essentials Award, 27001 certification and Cyber Essentials Plus Awards in 2022.